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From: Sandra S
To: Marian Eide
Subject: We shipped!
Date: Tue, 10 Jun 2003
 
Marian,
 
The window has arrived, and it is perfect!  Thanks so much for all the time you took with me to explain the various glass styles and textures.  I really appreciated having the samples sent to me so I could see how they would actually look with different lighting coming through, and could then make my final selections based on first–hand experience with the glass.  That really ensured that I knew what I was ordering and had confidence that the finished product would be exactly what I wanted.
 
Your customer service was outstanding, and I am recommending your company to all my friends and colleagues.  I still can’t believe the incredible value you provide for your prices – this cost so much less than I would have paid here in the Boston area.  The quality of the window is excellent, and the shipping crate was equally as impressive!  I’m delighted with the window and can’t wait to have it installed!
 
Best regards,
Sandy

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